How to fix “COM Surrogate has stopped working” issue. Every now and then, while trying to open a folder containing video files, you might encounter an error like this: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”. The message, apart from being irritating and preventing you from opening any video files, won’t disappear even after having closed the folder.

How to fix “COM Surrogate has stopped working” issue. Every now and then, while trying to open a folder containing video files, you might encounter an error like this: “COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”. The message, apart from being irritating and preventing you from opening any video files, won’t disappear even after having closed the folder.

The cause of this error message is due to the fact that you are using a software to watch videos which has not been updated or it is not compatible with Windows Vista. There are a lot of tricks and hacks to solve this issue, some of them will work for you while other won’t. Find out which one is the right solution to solve the problem. First Method. Click Start.

Windows Explorer has stopped working. How to fix this error? See the guide to solve and remove this issue from windows Vista, Xp, 7 os. OK.but what if the "Windows Explorer Has Stopped Working" message pops up before you can do anything in Windows? Mine comes up IMMEDIATELY (and reappears. Driver Detective has changed! It’s now Driver Support with Active Optimization. How to solve Google Chrome Has Stopped Working Problem. There are many possible ways which may add fire to this problem. Here i mentioned five different solutions and.

In the Search Box type CMDRight click on the Command Prompt icon. Click Run as Administrator. In the Command Prompt black window type: regsvr. System. 32/vbscript. Enter. The system will return with the following message: DLL Register Server in C: \Windows\System. Now click Start. Click Computer on the right.

Click Folder and Search. Click the View tab.

Tick Always show icons never thumbnails. Source: Mydigitallife.

Second Method. Another easier solution is to upgrade your programs such as: Nero and Divx. Anyway sometimes even after having updated those software the issue could persist. If that’s your case try this trick: Rename C: \Program Files\Common Files\Ahead\DSFilter\Ne. Video. ax to Ne. Video.

Rename Ne. Video. HD. ax to Ne. Video. HD. bakup. Third Method. The ffdshow codec pack has been known as one of the reasons that causes the COM Surrogate error. In this case just try to update it here: http: //ffdshow- tryout. Fourth Method. Update all of your codecs to the latest version here.

As a matter of fact it has been reported that the COM issue just disappears after having installed the above download. Fifth Method. Just upgrade all of your software used to watch videos.

Thanks for your reply Mahdi, unfortunately this seems to be the only option to get my Win 10 running as I want. Don’t understand why Microsoft has changed this, my. Just follow the steps this is easiest way and work for almost 99% Just go to Control Panel\All Control.

Commonly this error comes in Windows XP, Vista and windows 7 Operating systems. Sometimes this error displayed occasionally and some times this error get displayed in the loop and stop you doing anything. Here we will guide you step by step that how you can fix this error.

Solved Answer. What is the Causes of “Windows explorer has stopped working” error? The reasons are many behind this error. But basic idea is that windows releases its security updates for Windows regularly, but many people ignores them and do not install the updates on their windows PC. So those users are more vulnerable to this error.– Due to outdated security and without presence of a good antivirus software it is possible that your system is being infected with some virus, malware or trojan which can be the cause of this error.– Due to any corrupted device driver specially Video driver etc.– Due to Outdated Device drivers.– Any particular software or Game can also be the cause of this error. How to fix “Windows Explorer has stopped working” Issue“Windows explorer has stopped working” mostly occurs due to a software / driver which is installed into your computer and it has got corrupted anyhow due to some reasons.

Anyway, we have given below all the possible methods to fix this issue. If our all the method doesn’t help you then then let us know with the result of method 8. Follow the following methods to fix this issue completely. Method 1: Scan with a good Antivirus and Antimalware program. The first step to fix this issue is to immediately scan with a good antivirus and malware software which is updated with the latest updates. You can use the Hitman. Pro or Malwarebytes Antimalware program to scan for any malware, And to scan for viruses use the Norton Antivirus or any other reputed antivirus software.

Hopefully it will resolve your issue. If yes then buy a good antimalware and antivirus program for your computer to keep protected in future. Method 2: Remove unwanted / corrupted 3rd party software’s menu from registry (Shellex – Content Menu). Most of the cases of “Windows explorer has stopped working” issue occurs due to corrupted shellex menus. Some 3rd party softwares got corrupted suddenly anyhow.

And after this corrupted shellex menu making conflicting with explorer. Follow the following steps to remove this corrupted menus. Click on Start menu and click on search bar or RUN. Type “regedit” in search bar. If you have windows xp then you can do this in run box. Click on found regedit. After click, it will prompt you an authorization, click on yes to start it.

Click on the arrow of HKEY. The complete path is: HKEY.

Remove the following keys. Demon Tool. Daemon.

Advance system care. And also remove other unwanted / corrupted 3rd party software keys (). To remove keys, right click on the key and click on delete. Reboot your computer after done this.

Method 3: Remove unwanted / corrupted software entries from Startup. First we preferred that perform all following steps in safemode. So please start your computer in safemode and follow the following steps.

Press “window key + R” key (Flag sign key + R) you will get Run box then type “MSCONFIG into the run box then click on OK. You’ll get a msconfig window. In the msconfig window click on Startup tab, here you’ll get all the startup entries, so look on the list and then do Un- check the entries which is contains unwanted software. Also Un- check all the others entries which you found unwanted (You can uncheck all the 3rd party programs from here for time being). Then click on OK to apply all the changes. Method 4: Remove unwanted / corrupted software services from startup services.

Press “window key + R” (Flag sign key + R) you will get Run box then type “MSCONFIG” into the run box then click on OK. You’ll get a msconfig window. In the msconfig window click on Services tab, here you’ll get all the start- up services list, click on “Hide Windows Services” all the windows related services will be hidden. Also Un- check all the unknown / unwanted services. So please check your drivers and reinstall the drivers if you got any sign of that. Method 6: Check windows system file with system file checker (SFC)If you are unable to fix the error using first method then try this method to fix any corrupted windows system files using SFC (system file checker) command.

It is an official Microsoft tool available in windows to find and fix errors related to corrupted system files. To run this tool you have to insert the original windows CD/DVD when asked by the SFC command. This command can only be run from the Command prompt (MS- DOS window). Follow the steps to run SFC command. Open the command prompt in elevated mode means run the command prompt as an administrator. You can this by searching CMD in start menu search bar and then right click and select “run as administrator”. Choose continue if it prompt or enter the admin password for the admin if it asks.

Then type command sfc /scannow on the command prompt to start the scanning. Insert the windows CD/DVD in the disk drive when it asks to insert the disk. Method 7: Install latest windows update. Install latest windows update or updating any device driver. During windows update windows will automatically update your common device drivers and other security updates.

To install the latest updates turn on the windows update feature and check for the latest updates after connecting your computer the Internet. It will download and install the latest windows updates to the computer. It will fix your lots of issues and also help you to keep protected in future.

Method 8: Find the “. Explorer. exe) and do appropriate action on it.

If your windows explorer issue has not fixed yet by following above methods, that means must a “. We have to find that “.

EVENTVIEWER (Windows system logs). Please follow below steps. Right click on My. Computer and then click on Manage. You’ll get an another window. Click on arrow of the “Event Viewer” (Expand it) on that window. Do double click on it to get the details if you found it.

Find the name & path of “. Now you have the particular “. Now Stop the conflicting via repair, rename and delete that file (Don’t delete or rename if it is part of system files because it may cause system failure). You have to do some research on that file before doing any action because it is very sensitive step.

You can also share this detail with us for more help using below given comment form. Then we can help you more about it. Method 9: Replace your computer RAM (Random Access Memory). If nothing worked for you then we recommend you to please try the last thing is; replacing your RAM memory. IF you are still getting the error message. It means the problem is with some other software installed or have somewhere else which can not detected corrected by the above methods. Then you can choose to restore the system from System restore point by restarting the system in Safe mode.

Hopefully after all this you will get rid ofyourwindows explorer has stopped working error. Please leave your feedback whether your issue resolved or not. It can help us to guide you and everyone better for this error.